BORDENTOWN TOWNSHIP
CLIENT BACKGROUND:
Bordentown Township required a comprehensive records management solution to improve access to construction permits and other municipal documents. As the Township expanded document imaging into additional departments, it also sought guidance on records retention, imaging approvals, and secure document destruction in coordination with New Jersey DORES.
SUMMARY:
Bordentown Township partnered with Daida to modernize its records management by digitizing construction permits and expanding electronic document management across multiple departments. Through secure cloud storage, intelligent indexing, and records management expertise, Daida helped improve operational efficiency while supporting compliance with New Jersey DORES requirements.
THE CHALLENGE:
The Township needed to convert paper records into electronic files while improving document retrieval for OPRA requests. The solution also needed to provide secure document storage, support records retention requirements, reduce physical storage space, and streamline compliance with New Jersey DORES imaging and destruction approvals.
THE SOLUTION:
Daida implemented a secure document management solution that enabled Bordentown Township to digitize, organize, and securely manage municipal records across multiple departments. Through intelligent indexing and cloud-based storage, authorized employees gained fast, reliable access to documents while improving records management processes.
The solution also included support for New Jersey DORES compliance, secure document storage, built-in redaction capabilities, and certified document destruction services to create a complete records management program.
IMPLEMENTATION:
Daida deployed a comprehensive records management solution that included:
- Electronic conversion of paper documents
- Secure cloud document storage
- Intelligent document indexing and retrieval
- Support for New Jersey DORES imaging and destruction requirements
- Built-in document redaction for sensitive information
- State of New Jersey-certified document destruction services
RESULTS:
Daida now securely manages approximately 1.8 million document images for Bordentown Township through its cloud document management platform. Construction permits and other municipal records are readily accessible, making OPRA requests faster and more efficient while improving document management across multiple departments. The Township also benefited from Daida’s expertise in obtaining imaging and destruction approvals through New Jersey DORES.
Secure management of approximately 1.8 million document images
Support for New Jersey DORES imaging and destruction approvals
Fast document retrieval for authorized employees from any location
Reduced physical storage through certified document destruction services
Improved response times for OPRA requests
Built-in document redaction to protect sensitive information
Secure cloud-based document storage
CLIENT TESTIMONIAL:
“I am writing to let you know how pleased we are to be working with Daida. With the bulk of our construction permits now imaged, retrieving documents in response to OPRA requests is easy and efficient. As we have moved to imaging other departments, we appreciate your knowledge, understanding, and assistance as we have partnered together to work with DORES at the State level to receive imaging and destruction approvals. Your comprehensive approach to tackling our records management tasks is very much appreciated!”
WHY PARTNER WITH DAIDA?
Decades of Expertise
For 60+ years, Daida has delivered trusted information management, document scanning, and business process automation solutions for clients.
Ironclad Security & Compliance
Daida brings broad experience in data security and compliance, helping organizations meet strict industry regulations and privacy standards.
Time & Space Savings
Daida reduces manual document processes, streamlines workflows, and reduces physical storage needs, giving teams more time and space to focus on higher-value work.
Dedicated Support
Daida provides responsive support throughout each engagement, helping clients move smoothly from planning through implementation and beyond.
National Reach
Daida serves organizations nationwide with responsive support, proven expertise, and document management solutions tailored to each client’s operational needs.
Ready to Modernize Your Municipal Records Management?
Daida helps municipalities digitize, organize, and securely manage records while improving OPRA response times, reducing physical storage, supporting compliance, and expanding digital access across departments.
