BOROUGH OF CLOSTER

CLIENT BACKGROUND:

The Borough of Closter’s Building Department required a secure, centralized solution for managing construction records and municipal documents. The Borough sought to improve document retrieval, reduce reliance on paper files, support New Jersey DORES requirements, and provide staff with secure access to records from any location.

SUMMARY:

The Borough of Closter partnered with Daida to modernize its Building Department records through secure document digitization and cloud-based document management. By converting paper records into searchable electronic files, Daida improved document accessibility, strengthened records management, and supported compliance with New Jersey DORES requirements.

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THE CHALLENGE:

The Building Department needed to convert paper documents into electronic files while improving document accessibility and records management. The solution also needed to provide secure cloud storage, support document review, reduce physical storage space, and simplify compliance with New Jersey DORES records management requirements.

THE SOLUTION:

Daida implemented a secure document management solution that enabled the Borough of Closter to digitize, organize, and securely manage Building Department records. Through intelligent indexing and cloud-based storage, authorized employees gained fast access to documents while improving overall records management.

The solution also included secure document storage, built-in redaction capabilities, support for New Jersey DORES compliance, and certified document destruction services to provide a complete records management solution.

IMPLEMENTATION:

Daida deployed a comprehensive records management solution that included:

  • Electronic conversion of paper documents
  • Secure cloud document storage
  • Intelligent document indexing and retrieval
  • Support for New Jersey DORES requirements
  • Fast access to records for authorized employees
  • Built-in document redaction for sensitive information
  • State of New Jersey-certified document destruction services

RESULTS:

Daida now securely manages approximately 1.9 million document images for the Borough of Closter through its cloud document management platform. Staff can quickly retrieve Building Department records from any location while benefiting from improved organization, greater efficiency, and reduced dependence on physical storage.

Secure management of approximately 1.9 million document images

Support for New Jersey DORES compliance

Fast document retrieval for authorized employees from any location

Reduced physical storage through certified document destruction services

Secure cloud-based document storage

Built-in document redaction to protect sensitive information

Improved document accessibility and records management

CLIENT TESTIMONIAL:

“The Closter Building Department is extremely satisfied with Daida’s services. The scanned files are very easy to access, and the staff has always been extremely helpful and responsive. The upgraded platform we now use is fast, intuitive, and easy to navigate. We look forward to continuing our partnership with Daida as we continue digitizing our files.”

Client testimonial

WHY PARTNER WITH DAIDA?

Decades of Expertise

For 60+ years, Daida has delivered trusted information management, document scanning, and business process automation solutions for clients.

Ironclad Security & Compliance

Daida brings broad experience in data security and compliance, helping organizations meet strict industry regulations and privacy standards.

Time & Space Savings

Daida reduces manual document processes, streamlines workflows, and reduces physical storage needs, giving teams more time and space to focus on higher-value work.

Dedicated Support

Daida provides responsive support throughout each engagement, helping clients move smoothly from planning through implementation and beyond.

National Reach

Daida serves organizations nationwide with responsive support, proven expertise, and document management solutions tailored to each client’s operational needs.

Ready to Modernize Your Building Department Records?

Daida helps municipalities securely digitize, organize, and manage Building Department records while improving document access, reducing physical storage, protecting sensitive information, and supporting compliance requirements.

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