BOROUGH OF PROSPECT PARK

CLIENT BACKGROUND:

The Borough of Prospect Park required a secure and efficient solution for managing municipal records while reducing reliance on paper documents. The Borough sought to improve document retrieval, provide secure cloud storage, support New Jersey DORES requirements, and enable authorized employees to quickly access records from any location.

SUMMARY:

The Borough of Prospect Park partnered with Daida to modernize its municipal records through secure document digitization and cloud-based document management. By converting paper records into searchable electronic files, Daida improved document accessibility, streamlined OPRA requests, and strengthened records management across multiple departments.

CITIBANK ACHIEVES PAPERLESS BANKING WITH DAIDA'S INNOVATIVE SOLUTION

THE CHALLENGE:

Prospect Park faced a significant backlog of archived records that were stored throughout multiple areas of the municipal building. As document volumes continued to grow, responding to OPRA requests became increasingly difficult and time-consuming. The Borough needed a centralized solution that would provide secure access to records across departments while improving operational efficiency.

THE SOLUTION:

Daida implemented a secure cloud-based document management solution that enabled Prospect Park to digitize, organize, and securely manage municipal records. Through intelligent indexing and cloud storage, authorized employees across departments gained immediate access to documents while significantly improving document retrieval and collaboration.

The solution also included secure document storage, built-in redaction capabilities, support for New Jersey DORES compliance, and certified document destruction services to create a comprehensive records management program.

IMPLEMENTATION:

Daida deployed a comprehensive municipal records management solution that included:

Electronic conversion of paper documents
Secure cloud document storage
Intelligent document indexing and retrieval
Department-wide access to digital records
Support for New Jersey DORES requirements
Built-in document redaction for sensitive information
State of New Jersey-certified document destruction services

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RESULTS:

Daida now securely manages approximately 1.9 million document images for the Borough of Prospect Park through its cloud-based document management platform. Employees across departments can quickly retrieve records from any location, dramatically improving operational efficiency and transforming how the Borough manages documents and fulfills OPRA requests.

Secure management of approximately 1.9 million document images

Department-wide access to digital records

Fast document retrieval for authorized employees from any location

Reduced dependence on paper files

Secure cloud-based document storage

Support for New Jersey DORES compliance

Built-in document redaction to protect sensitive information

Streamlined OPRA request fulfillment

CLIENT TESTIMONIAL:

“Within the Borough of Prospect Park, I was faced with a tremendous backlog of archived records that were stored throughout our building. OPRA requests were becoming increasingly difficult to complete. Daida designed a cloud-based document management solution that enabled each department to quickly search and retrieve its documents. The system has completely transformed how we manage records within our municipality, and we look forward to continuing our partnership with Daida.”

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WHY PARTNER WITH DAIDA?

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Decades of Expertise

For 60+ years, Daida has been a trusted leader in comprehensive information management, with deep experience in Enterprise Content Management (ECM), document scanning, and business process automation solutions.

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Ironclad Security & Compliance

With extensive experience in data security and compliance, Daida ensures adherence to stringent industry regulations and privacy mandates.

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Time & Space Savings

Schedule projects around unique operational requirements, eliminate time-consuming manual document processes, and reclaim valuable office and storage space.

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Dedicated Support

We provide exceptional customer support for every engagement, ensuring a seamless, worry-free experience from planning through implementation.

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Local Solution

Proudly serving organizations throughout New Jersey and the surrounding Tri-State Area.

Ready to Modernize Your Municipal Records Management?

Daida helps municipalities digitize, organize, and securely manage records while improving department-wide access, streamlining OPRA requests, reducing reliance on paper files, and supporting compliance requirements.

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