MONTGOMERY COUNTY, PENNSYLVANIA

CLIENT BACKGROUND:

Montgomery County sought an experienced records management partner to address growing storage limitations within the County Archives and Records Center. With more than 20,000 square feet of archive space at maximum capacity, the County needed a scalable solution that would reduce dependence on paper records, improve document retrieval, and support long-term records management initiatives across multiple departments.

SUMMARY:

Montgomery County partnered with Daida to modernize its records management program by digitizing more than 12,000 cubic feet of records and implementing a countywide cloud-based document management solution. The initiative reduced reliance on paper records, reclaimed valuable storage space, improved public access to information, and streamlined operations across multiple County departments.

CITIBANK ACHIEVES PAPERLESS BANKING WITH DAIDA'S INNOVATIVE SOLUTION

THE CHALLENGE:

The County Archives and Records Center had reached its storage capacity, making document retrieval increasingly difficult and time-consuming. Staff often spent several days locating requested records. Montgomery County required a secure, cloud-based records management solution capable of digitizing records from five County departments while improving operational efficiency and reducing physical storage requirements.

THE SOLUTION:

Daida implemented a comprehensive records management solution that included secure transportation, document preparation, indexing, high-volume scanning, cloud-based document management, and certified records destruction.

More than 40 million images were digitized and securely uploaded into Daida’s cloud-based document.

IMPLEMENTATION:

Daida delivered a complete countywide document management solution that included:

Secure transportation of records
Document preparation and indexing
High-volume document scanning
Cloud-based document management
Countywide deployment supporting more than 200 users
Certified document destruction
Digitization of records from five County departments

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RESULTS:

Daida successfully digitized and uploaded approximately 40 million images, enabling County staff and the public to retrieve records online in seconds rather than days. The project significantly reduced warehouse storage requirements while streamlining business processes, improving employee productivity, and enhancing customer service throughout the County.

Digitized more than 40 million records

Reduced warehouse and physical storage requirements

Deployed a cloud-based document management solution supporting 200+ users

Improved customer service and response times

Reduced document retrieval times from days to seconds

Increased operational efficiency through streamlined business processes

Implemented a countywide records management initiative across five departments

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WHY PARTNER WITH DAIDA?

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Decades of Expertise

For 60+ years, Daida has delivered trusted information management, document scanning, and business process automation solutions for clients.

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Ironclad Security & Compliance

Daida brings broad experience in data security and compliance, helping organizations meet strict industry regulations and privacy standards.

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Time & Space Savings

Daida reduces manual document processes, streamlines workflows, and reduces physical storage needs, giving teams more time and space to focus on higher-value work.

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Dedicated Support

Daida provides responsive support throughout each engagement, helping clients move smoothly from planning through implementation and beyond.

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National Reach

Daida serves organizations nationwide with responsive support, proven expertise, and document management solutions tailored to each client’s operational needs.

Ready to Modernize Your County Records Management?

Daida helps government agencies digitize large volumes of records, reduce physical storage, accelerate document retrieval, and provide secure cloud-based access across departments.

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