DAIDA DELIVERS SECURE,
RAPID ACCESS TO LAW
ENFORCEMENT DOCUMENTS
CLIENT BACKGROUND:
A local police department that serves its residents with a strong commitment to public safety, emergency response, and community engagement. The department works closely with local organizations and residents to foster trust, ensure rapid response times, and maintain a safe and connected community.
SUMMARY:
Daida partnered with the police department to digitize their paper-based records system, improving document retrieval, storage, and security. Through OCR technology, automation, and secure delivery protocols, the project streamlined workflows and enhanced operational efficiency.
More importantly, it meant that officers could spend less time digging through paperwork and more time focusing on what really matters— protecting and serving their community. When vital information is just a few clicks away, it’s not just about speed; it’s about quickly helping people when they need it most
RESULTS:
The police department experienced a significant boost in efficiency, with staff now able to retrieve documents quickly through keyword searches rather than manually sorting through paper files. The transition to a digital archive also freed up valuable physical storage space—clearing out 12 boxes of documents and creating a more organized and streamlined work environment. With encrypted delivery methods and secure file access, data security was strengthened throughout the process. Additionally, faster access to case files enabled the department to respond promptly to public inquiries and legal requests, helping residents feel heard and ensuring greater confidence in their local law enforcement. Overall, the digitization project enhanced operational workflows, allowing personnel to focus more on essential public safety tasks.
THE CHALLENGE:
The department relied on a paper-based records system that made document retrieval time-consuming and inefficient. Staff had to manually sort through physical files and storage boxes to locate specific records, slowing down response times and administrative workflows. In addition to reduced productivity, the department faced growing concerns over limited storage space, as documents continued to accumulate. The risk of misplacing or damaging important records further emphasized the need for a modern, reliable solution.
THE SOLUTION:
Daida transformed the police department’s paper based system into a streamlined digital archive. Each document was securely scanned, indexed, and converted into a searchable file format. Optional OCR (Optical Character Recognition) technology was implemented to enable fast, keyword-based searches, which allows staff to find specific phrases or case files in seconds. This digitization effort significantly improved accessibility, organization, and overall efficiency within the department’s records system.
IMPLEMENTATION:
Daida worked closely with the department to build a file structure that made sense for their team. To make the process faster and smoother, Daida introduced automation tools such as “quick click” indexing, file zipping, and direct SFTP uploads, which help reduce manual work and speed up turnaround time. In total, Daida scanned and processed approximately 38,000 images, providing the department with a fully searchable digital archive they could rely on. Throughout the project, Daida kept records secure with tracked pickups, chain of custody documentation, and encrypted communication every step of the way.
Modernize Law Enforcement Records with Daida
Streamline document retrieval, protect sensitive data, and give officers more time to focus on serving their community.
